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FAQ - Questions & Answers from Dr. Brantley's Official Web Site

FDA & AMA WARNING: The FDA and American Medical Association STRICTLY PROHIBIT Dr. Brantley and anyone from his organization from giving ANY health related or medical advice, including any specific suggestions for diseases or conditions, as this may be deemed the illegal practice of medicine. Therefore, Dr. Brantley is strictly prohibited from answering any individual health related questions.

Below is a list of "Frequently Asked Questions" generated by our friends and loyal customers. We are adding to the list regularly in an attempt to answer your most frequent questions about Dr. Brantley, his book, The CURE, our web site, herbal formulas, educational products, general health questions and much, much more. Please feel free to send us your own "FAQ" questions by clicking on the "Contact Us" link on the left-hand side of our navigational bar. Your input is always welcome!

About Dr. Brantley
CAN I SCHEDULE AN APPOINTMENT TO SEE DR. BRANTLEY?

Dr. Brantley's Essential Herbal Products

Dr. Brantley's Book, The CURE
WHERE CAN I FIND CERTAIN "HARD TO FIND" NATURAL FOOD INGREDIENTS LISTED IN SOME OF DR. BRANTLEY'S RECIPES IN "THE CURE"?
I JUST FINISHED READING YOUR BOOK, THE CURE; WHAT DO I DO NEXT?
IN HIS BOOK, THE CURE, DR. BRANTLEY TALKS ABOUT RECIPES AVAILABLE ON HIS WEBSITE, BUT I DON'T SEE THEM. ARE THEY AVAILABLE?

Customer Service

I RETURNED MY ORDER AND HAVE NOT SEEN A REFUND YET?  WHY IS THAT?

I AM TRYING TO PLACE AN ORDER AND MY ORDER KEEPS DECLINING?

IN HIS BOOK, THE CURE, DR. BRANTLEY TALKS ABOUT RECIPES AVAILABLE ON HIS WEBSITE, BUT I DON'T SEE THEM. ARE THEY AVAILABLE?

DO YOU SHIP TO PO BOXES, APO OR FPO ADDRESSES?

DO YOU SHIP TO CANADA?

I WOULD LIKE TO PLACE AN ORDER OVER THE PHONE INSTEAD OF ONLINE, HOW CAN I DO THAT?

CAN YOU SUGGEST A GOOD JUICER TO USE? I HAVE NEVER USED ONE AND THERE SO MANY OUT THERE! ANY COMMENTS WOULD BE APPRECIATED.
I JUST BOUGHT RAW COCONUT OIL AND PUT IT IN MY REFRIGERATOR. BUT NOW, I HAVE NO IDEA HOW TO USE IT; ANY IDEAS?
I HAVE ORDERED A PRODUCT CATALOG, BUT HAVEN'T RECEIVED IT YET. WHEN CAN I EXPECT IT?
I HAVE CONTACTED YOUR COMPANY THROUGH EMAIL AND/OR LEFT A PHONE MESSAGE, BUT HAVE NOT YET HEARD BACK. WHEN CAN I EXPECT A RESPONSE?

SuperSaver Auto-Refill
What is the Auto Refill Super Saver Program?
What is the advantage of using your Auto Refill System?
When you run a coupon promotion, can I take advantage of the additional discount?
Can I change my Auto Refill Order if I decide I need more or less of a product?
What shipping cycles are available for the Auto Refill Program?
Can I change my order date to take advantage of the additional discount?
Can I cancel the Auto Refill Super Saver Program any time I want?
How can I make changes to my Auto Refill order?
What can I change on the Auto Refill adjustment page?


About Dr. Brantley
CAN I SCHEDULE AN APPOINTMENT TO SEE DR. BRANTLEY?

For the past 20 years, Dr. Brantley has seen 1,000s of patients in his Los Angeles clinic. But recently, Dr. Brantley has closed his clinic and no longer sees patients so that he could pursue his lifelong dream of educating America . Instead of working with one person at a time, he now has the opportunity to share his philosophy, his research and his theories with millions of people through his book, THE CURE, numerous TV and RADIO appearances, SEMINARS and personal LECTURES. He wants to break concepts that tell us we have no ability to reverse our own health problems. Instead, his inspiring message is this: “Balance your life, YOU ARE THE CURE”! Although he will miss his one on one consultation’s, he is still committed to teaching you how to heal yourself. His custom formulated herbal products and his Roadmap to Balance has the potential to send you on your way back to vibrant health. His web site www.brantleycure.com will provide you access to national organizations that can lead you to holistic healthcare practitioners in your area.

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Dr. Brantley's Essential Herbal Products

Dr. Brantley's Book, The CURE
WHERE CAN I FIND CERTAIN "HARD TO FIND" NATURAL FOOD INGREDIENTS LISTED IN SOME OF DR. BRANTLEY'S RECIPES IN "THE CURE"?

If your local health food store doesn’t carry that item, ask them if they could make a special order. If that is not possible, do a search on the internet. Every food item listed in Dr. Brantley’s recipes is easily resourced via the internet.

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I JUST FINISHED READING YOUR BOOK, THE CURE; WHAT DO I DO NEXT?
On behalf of your body, we thank you for finishing the book. But as far as what to do next, it is very straightforward. In fact, everything that you need to know is written in the body of THE CURE. Dr. Brantley's suggestions are simple and easy to follow. If you follow his 12 week plan, we can guarantee in the months to come that your body will change dramatically. If you are suffering from any kind of uncomfortable symptoms or have been diagnosed with a chronic or serious illness, you need to make a commitment to change your eating patterns. This is absolutely necessary! There is just no way to get around it. Carlos, Kathy, Todd, Louie, Sonya, Madeline, Kelly, Carol, Howie, Tony and Dr. Brantley all had to make dramatic changes in their lifestyle! Your symptoms or disease is a result of a lifetime of poor food choices! So make the changes now and your body will reward you.

TRANSITION TO A HEALTHIER DIET: ONE MEAL AT A TIME

After reading Dr. Brantley's book, you are obviously interested in improving your health. And of course, one of the most important steps is to change your diet. But for many of us, that is easier said than done. Many of us have made many attempts, only to fall short as we find a big box of French fries in our hands! Or, we have gone on so many kinds of "diets" and they just didn't work! Dr. Brantley appreciates that it is very difficult to change a lifetime of poor eating habits all at once. That is why he suggests that you start slowly. Here are some suggestions that may inspire change.

COFFEE OR DECAFFEINATED COFFEE

If you drink coffee or decaffeinated coffee, start by cutting down the amount you drink during the day. For example, if you drink 3 cups of coffee daily, take the next few weeks and slowly cut it down to 2 cups daily, and then 1 cup daily, then ½ a cup daily until you are not drinking coffee at all. As a reminder, coffee seriously dehydrates your cells, acidifies your system and compromises your adrenal glands. As you are cutting down on your coffee intake, you should make sure that you are drinking a compensatory amount of water to make up for the dehydrating effects of the cups of coffee consumed. Do not be fooled into thinking that "decaffeinated coffee" is free of caffeine. That is just not true. It is best to cut out any kind of coffee as soon as you can. For a substitute, you can try organic Green Tea which contains small amounts of caffeine, but has many health benefits. There are also herbal coffee substitutes that you can find in your local health food store.

SODA OR DIET SODA

If you drink soda or diet soda, this is the perfect opportunity to slowly cut soda/diet soda out of your diet. Again, if you drink 5 cans of soda/diet soda per day, cut it down to 4 cans of soda/diet soda per day, until you have slowly eliminated it altogether. Many people have reported to Dr. Brantley that this change alone made a huge difference in their health. Also, aspartame and splenda, (the artificial sweeteners that may be in your diet sodas) can be addictive and dangerous to your health. If you crave a refreshing sweet drink that is good for you, try making yourself an organic lemonade with fresh squeezed organic lemon juice, and a few drops of stevia natural sweetener.

TABLE SALT

Throw out your iodized table salt. Replace with a natural, unrefined sea salt from your local health food store or via the internet.


ONE MEAL AT A TIME

There may be other "food offenders" like chocolate, fried foods, etc. that you may want to eliminate immediately. And once you have successfully eliminated that food from your diet, it may be easier to improve your overall diet, ONE MEAL AT A TIME. Here are some suggestions that may prove helpful:

GROCERY SHOPPING
Fill your refrigerator with organic fruits and vegetables, whole grains like brown rice, millet, quinoa or amaranth and legumes. For those who are not vegetarians, you can also add organic meat and fresh fish (not farm raised). Please refer to pages 161 and 164 for a SHOPPING GUIDE for breakfast, lunch, and dinner.

HYDRATE YOUR BODY
Follow the exact hydration instructions in Chapter 13: What to Drink and When on pages 143-148. Most people think that they are drinking enough water and yet most people are dehydrated! It is very important that you drink water that will hydrate your body. Try Fiji, Iceland, Hawaiian, Essentia or Crystal Geyser natural spring water. These waters are usually available in your health food or grocery stores. Re-hydration is a process and it needs to done slowly and carefully. Flooding your system with too much water all at once is very dangerous.

BREAKFAST, LUNCH, DINNER, AND SNACKS
As Dr. Brantley advised in THE CURE; take 1-2 weeks to change your eating patterns for each meal. Don't move on to the next meal until you have successfully changed your eating habits for the previous meal. It is vitally important to follow all of Dr. Brantley's suggestions about what to eat and how to prepare your food. Refer to pages 155-157, 158, 160, 163-164, 166-167 for Dr. Brantley's RECIPE suggestions.

THROW OUT AND REPLACE
You may want to go through your food pantry, cupboards and refrigerator, and throw out the junk! Get rid of anything in a box, package, can or bag. Only keep canned goods in case of a disaster. But all other processed nonfoods eventually need to go!

TAKE ACTIVE ENZYMES PLUS
A lifetime of poor eating habits compromises our ability to properly break down our food. Take ACTIVE ENZYMES PLUS with each and every meal, unless you are eating something like a single piece of fruit. In other words, if you eat or drink anything cooked or out of a can, bottle, bag or box, and it didn't fall from a tree or grow from the ground, you need to take Dr. Brantley's enzymes.

GIVE YOURSELF TIME TO CHANGE
Dr. Brantley's ROAD MAP TO BALANCE will keep you busy for many weeks. But please be patient. If it takes longer to change your eating patterns for a particular meal, or you keep slipping backwards, don't beat yourself up. Just get right back on your healthy eating regime, and soon you will be experiencing positive changes in your health.

TAKING OUT THE GARBAGE
After putting in the time and effort to change your eating and drinking patterns, it is now time to start the process of "taking out the garbage"! If you have never cleansed your body before, you have a serious illness, or you feel that your body is carrying around a lot of toxins, it is best to start slowly. Dr. Brantley has 2 herbal detoxifiers that are available for purchase: THE ELIMINATOR™ and RESCUE ME™. You can order them via our website. THE ELIMINATOR™ is to be used whenever you suffer from constipation. Constipation is defined as LESS THAN 2-3 BOWEL MOVEMEMTS PER DAY. So if you fit into that category, as most of us do, you can take THE ELIMINATOR™ on a regular basis until your bowel movements are regular. RESCUE ME™ should be taken at night before bed any time that you have eaten something that you know is bad for your body, such as beer, pizza, hot dogs, hamburgers, sodas and diet sodas, cake, candy, any and all fast foods, etc. RESCUE ME™ contains herbs that can purge the food toxins from your body the next day. That is why Dr. Brantley named it "911 Damage Control". After your bowels are moving regularly, and you are using RESCUE ME™ when you are eating anything that is less than healthy, you may want to try a WEEKEND DETOX.

DON'T GIVE UP
If you are suffering from uncomfortable symptoms or have been diagnosed with a serious disease, please be patient. It took years for your body to degenerate, and it will take some serious time and effort on your part, to reverse this degeneration. So the decision is up to you. Follow my ROADMAP BACK TO BALANCE and take one step at a time. Invest in yourself, give it your all and know that YOU ARE THE CURE!
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IN HIS BOOK, THE CURE, DR. BRANTLEY TALKS ABOUT RECIPES AVAILABLE ON HIS WEBSITE, BUT I DON'T SEE THEM. ARE THEY AVAILABLE?

As you know, Dr. Brantley has some terrific recipe suggestions in his book on pages 156-158, 160, 163-164, and 166-167 for breakfast, lunch and dinner. These recipes are varied, nutritious and delicious!  For more delicious recipes, check out our members section of the website.

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Customer Service

I RETURNED MY ORDER AND HAVE NOT SEEN A REFUND YET?  WHY IS THAT?

Once your return has been delivered to our warehouse it may take up to 3 weeks to be checked in and restocked to our shelves.  Once this occurs, we will then process your refund.  Please note, depending on your bank the refund may take up to 72 hours to show up on your credit card statement.

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I AM TRYING TO PLACE AN ORDER AND MY ORDER KEEPS DECLINING?

Most of the time when a customer gets an decline message, it's due to an incorrect billing address.  Please make sure your billing address on our order form matches your credit card statements billing address exactly.  If you continue to have trouble, you might want to contact your bank to see why it is not going through.  As always, we are happy to assist you as well with placing your order.

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IN HIS BOOK, THE CURE, DR. BRANTLEY TALKS ABOUT RECIPES AVAILABLE ON HIS WEBSITE, BUT I DON'T SEE THEM. ARE THEY AVAILABLE?

As you know, Dr. Brantley has some terrific recipe suggestions in his book on pages 156-158, 160, 163-164, and 166-167 for breakfast, lunch and dinner. These recipes are varied, nutritious and delicious!  For more delicious recipes, check out our members section of the website.

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DO YOU SHIP TO PO BOXES, APO OR FPO ADDRESSES?

Since we use both UPS and USPS as our mode of delivery, we can not accept PO Boxes, APO and PPO Addresses as the shipping address. If one of these carriers do not deliver to your service area please let us know so we may make the necessary changes to your shipment.

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DO YOU SHIP TO CANADA?

We are pleased to say, YES we can!  All Canada orders are sent via USPS International Priority Mail.  There is a separate International Shipping Fee for all Canadian orders. This fee will also be charged on all Super Saver Auto Refill orders that are shipped to Canada.  The customer is responsible to pay for any customs duties and taxes to Canada that might be charged. These fees are assessed by the Canadian government and cannot be waived or reimbursed.

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I WOULD LIKE TO PLACE AN ORDER OVER THE PHONE INSTEAD OF ONLINE, HOW CAN I DO THAT?

You may call 1-866-305-9010 and leave a message to be called back.  One of our representatives will call you back within 24 hours (Monday thru Friday).

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CAN YOU SUGGEST A GOOD JUICER TO USE? I HAVE NEVER USED ONE AND THERE SO MANY OUT THERE! ANY COMMENTS WOULD BE APPRECIATED.

As far as juicers go, the Norwalk Juicer and the Green Star Juicer are both excellent. They are on the expensive side, but they are well worth the expense. But please note that these juicers require more time and effort when juicing and cleaning the juicer after completion. If you have the time and the money, we suggest that you find additional information about those juicers via the internet. But if you have a limited budget and you have little time to spend juicing and cleaning up, then Jack LaLanne's Power Juicer is a great choice. It takes no time at all to juice in the morning and the clean up is less than 5 minutes. Our suggestion is to research them all and have fun juicing!

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I JUST BOUGHT RAW COCONUT OIL AND PUT IT IN MY REFRIGERATOR. BUT NOW, I HAVE NO IDEA HOW TO USE IT; ANY IDEAS?

Raw coconut oil does not need to be refrigerated. If you refrigerate it or keep it in a cold climate, it will turn into a thick gel making it more difficult to use. Take a teaspoon and put it on sprouted grains or vegetables AFTER the grains have been cooked or steamed (preferably). You can use a teaspoon in a breakfast shake in the morning or in a fruit or vegetable salad. See chapter 14 of Dr. Brantley's book, THE CURE, for shake suggestions. Also, you can use it on your skin...and it is amazing! After getting out of the shower, dip a clean spoon in the coconut oil and place a small handful in the palm of your hand and use it as a moisturizer on your face and your body. Many people have found that their skin dramatically changes! PLEASE NOTE: Never put your hands or a used utensil directly in your coconut oil container because you will contaminate and ruin the oil.

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I HAVE ORDERED A PRODUCT CATALOG, BUT HAVEN'T RECEIVED IT YET. WHEN CAN I EXPECT IT?

Our catalog will soon be available for download on PDF format. Printed catalogs will become available shortly thereafter. In the meantime, there is current information about Dr. Brantley’s products on the website: www.brantleycure.com. Look on the left side bar under: BRANTLEY PRODUCTS. You will see ACTIVE ENZYMES PLUS, THE ELIMINATOR and RESCUE ME. Click on each product for descriptions.

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I HAVE CONTACTED YOUR COMPANY THROUGH EMAIL AND/OR LEFT A PHONE MESSAGE, BUT HAVE NOT YET HEARD BACK. WHEN CAN I EXPECT A RESPONSE?

We do welcome your questions, comments and suggestions. We pledge a 24-hour response time (Monday through Friday) on any order related questions. To assist you further on this matter, we have many FAQ's based on the most frequent questions that we have received from you, so please review prior to sending your question.  Please note that we do not answer personal health questions.

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SuperSaver Auto-Refill
What is the Auto Refill Super Saver Program?
The Auto Refill Super Saver Program is a convenient way to place an order at www.brantleycure.com and have your order shipped automatically on a regular basis.
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What is the advantage of using your Auto Refill System?
When you join the Auto Refill Super Saver Program you get Free Shipping and an additional 10% off your order.
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When you run a coupon promotion, can I take advantage of the additional discount?
When you are on the Auto Refill Super Saver Program, you automatically get the discount that is running if your order is scheduled to generate an order that week.
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Can I change my Auto Refill Order if I decide I need more or less of a product?
Yes, you can change your order any way you wish.
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What shipping cycles are available for the Auto Refill Program?
We currently have a 30 day, 60 day and 90 day reship cycle available.
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Can I change my order date to take advantage of the additional discount?
Yes, you can. Send us an email to make this change and we will gladly take care of the rest.
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Can I cancel the Auto Refill Super Saver Program any time I want?
Yes, you may cancel your order at any time. To cancel, log into your account and delete the items on your order or you may simply email Customer Service by going to http://www.brantleycure.com/script/precontact.asp and send us a message.
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How can I make changes to my Auto Refill order?

When you sign up for the Auto Refill Super Saver Program, you will be given a password on your first order.

Check Order Status
You may check your order status at https://www.brantleycure.com/myaccount
Your password is MHI5%F
Password can be changed once you login to your account.

On the home page in the upper right hand corner is the log in access or click here to go directly to the log in page. https://www.brantleycure.com/myaccount Enter your email address and the password you received. Once you are in, you will see your subscription number, click on this and it will bring up your Auto Refill adjustment page. If you need assistance with this, we are always here to help.

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What can I change on the Auto Refill adjustment page?
You can change your billing and shipping address, your credit card information, the quantity of each product on your order, addition and removal of a product, the order cycle (30, 60 or 90 days) and you may cancel the program.
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The Cure: Heal Your Body, Save Your Life

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The Eliminator

Rescue Me

Weekend Detox Program

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Improve Digestion | Stop Stomach Bloating | Digestion Problems | Digestive Enzyme - Active Enzymes Plus
Rescue Me - Herbal Detoxification | Internal Cleansing | Total Body Cleanse | Colon Detox | Digestive Enzymes
Fast Constipation Relief - The Eliminator | Colon Cleansing | Herbal Product | Natural Laxative

For more health related information please "Click Here"!